June 24, 2020
Wonders of wildlife adopting contactless temperature scans
On behalf of our entire team, we are excited to welcome you to Wonders of Wildlife! Here are a few important things to note before your visit:
For everyone’s health and safety, all guests must consent to contactless temperature scans before entering the Museum or Aquarium. If a member in your party registers a temperature of 100.4 degrees Fahrenheit or higher, anyone who rode in the same vehicle as that guest will need to reschedule their visit for another day.
If you or a member of your party is feeling unwell or experiencing flu-like symptoms, please reschedule or cancel your reservation by sending us an email with your order number to firstname.lastname@example.org.
MAy 20, 2020
Wonders of Wildlife TO Reopen with modifications to protect everyone’s health and safety
a message regarding Operational updates
The entire Wonders of Wildlife Team is extremely grateful for your support during the closure and ask for your patience during this reopening transition. A recent study showed that people need the human-animal-nature bond to ensure public health. Our mission of inspiring everyone to love the great outdoors has never been more important.
On behalf of our animals, board, and team members, we are so excited to welcome you back to America’s Best Aquarium!
THINGS TO KNOW, BEFORE YOU GO
Our team has been hard at work for several weeks, preparing for the day we can welcome you back and ensure a safe and exciting experience. Working closely with experts from across the country, we are confident that the measures we’re implementing exceed state and local guidelines while allowing us to deliver a world-class experience to our guests.
To ensure adequate social distancing and allow for the best possible experience, all guests and members MUST reserve online timed-entry tickets prior to their visit. We will be unable to accommodate anyone who does not have an online reservation, so be sure to reserve your ticket today.
When you’re ready to make your reservation, head to www.wondersofwildlife.org, where guests and members can pick the date and time that they would like to visit and reserve up to eight tickets. Once reserved, you will receive an email with your digital ticket that will allow for touchless scanning at entry.
Physical distancing among team members and guests is important. Throughout the attraction, you will find visual reminders and employees positioned to ensure everyone is maintaining a safe, physical distance.
FOOD & DRINK
For your safety, our culinary team will have their temperature checked prior to the beginning of each shift. Dining and seating areas have been modified to provide six feet distance between parties.
Please note that public water fountains will not be available but guests may bring in their own water or purchase water on site. Self-serve beverage fountains are temporarily unavailable at Fish Tales Café, however fountain drinks will be available at Shipwreck Snack Bar on the 2nd floor of the aquarium.
HEALTH & SAFETY
Wonders of Wildlife National Museum & Aquarium is taking all possible steps to continue to ensure the safety and well-being of our guests, staff and animals as needed. This includes implementing enhanced cleaning regimens throughout the area and increased cleaning and sanitizing of stations. Free hand sanitizer stations will be placed throughout the Museum and Aquarium, and employees will be continuously cleaning surfaces, including windows, benches, railings, restrooms, and elevators. In the coming weeks we will be installing state-of-the art Handrail Sterilization equipment.
Free hand sanitizer stations will be placed throughout the Museum and Aquarium.
Temperature checks may be required before entering the Museum and Aquarium.
Local, State and Federal guidelines are not currently requiring face masks but our team members may choose to wear them for their personal comfort and safety. Guests are also permitted to wear masks but at this time they are not required.
If a guest feels sick before their visit, we ask that they not visit and we will be happy to reschedule for a later date.
EXHIBITS & PRESENTATIONS
For your health and safety many of our interactive exhibits and presentations may be modified or suspended.
The following experiences have been suspended:
- Invertebrate Touch near Out to Sea
- Children’s Pop Up Encounters
- The Swinging Bridge and Hut at the Upper Swamp
- Dive presentations at Community Pond and Great Barrier Reef
The following experience have been modified:
- Shark Dive and Penguin Encounter will resume June 1st and be limited to one family party of four per experience.
- Seating in theaters are limited to provide 6’ distance between family parties.
- Stingray Feed & Touch is limited to four stations, accommodating one family party at a time.
- Sketch Aquarium now has a queued entry to allow for sanitization of markers and tables, guests will be unable to interact with the touch screen but may enjoy their sketch swimming through the Sketch Aquarium.
Each of these experiences will be reopened to normal operations only when it is deemed safe for our team members, guests, and animals.
EXISTING GROUP RESERVATIONS
If you had a reservation for the dates when we were closed, please know that we would be happy to reschedule. For additional questions, please contact email@example.com
We have extended all Annual Passes that were active on March 18, 2020 an additional 3 months to ensure that you enjoy the full value of your membership. If you have any additional questions, please contact firstname.lastname@example.org.
To read the full press release, click HERE.
March 24, 2020
A Message regarding ticket sales & encounters
March 18, 2020
A Message from Wonders of Wildlife
Bryan Nadeau, Vice President of Conservation Attractions
After careful consideration and review of the latest developments regarding the impact of the COVID-19 coronavirus, we have made the decision to close Wonders of Wildlife National Museum and Aquarium, effective today at 5 p.m. We are watching ongoing developments very closely and will make decisions based on the latest information.
We don’t take this lightly as we know many families have traveled a long distance to visit. Wonders of Wildlife is a source of inspiration and education to millions, which is why we’ve been honored to have been voted as, “America’s Best Aquarium.”
Though Wonders of Wildlife is closed, our outdoor nature-based attractions remain open because they can be safely operated in compliance with public health guidelines. We hope any disappointed out-of-town guests will visit the outdoor attraction:
Dogwood Canyon Nature Park is a 10,000-acre slice of Ozarks paradise offering hiking, biking, Segway tours, wildlife tram tours, horseback riding, and trout fishing. A not-for-profit nature center envisioned by noted conservationist and Bass Pro founder Johnny Morris, Dogwood Canyon is an outdoor playground that inspires visitors to get involved in wildlife conservation. The natural beauty of the park includes towering bluffs, waterfalls, creek beds, handcrafted bridges and wildlife such as American bison, Rocky Mountain elk and white-tailed deer.
Wonders of Wildlife annual membership passes will be extended by the number of days our facility remains closed. Guests impacted by the closure can contact us directly for assistance at email@example.com.
During this closure, a limited number of essential team members, including our animal care teams, will maintain operations including the care of our more than 35,000 live animals.